ISO compliance of an SME

10 Jun
Flacons et tubes de produits cosmétiques

Case study - Technical Support

MISSION : TECHNICAL SUPPORT / CERTIFICATION SUPPORT

Type of company: SME
Field of business: Cosmetics
Activity: Manufacturer of packaging for cosmetic products
Issues: Assistance with ISO 22716 certification required by the client

Course of the mission:
1 consultant / 8 weeks

Actions :

Human approach:

  • Developing individual and collective skills
  • Involving the teams

Logistic approach:

  • Zone marking
  • 5S of the warehouse

Quality system approach:

Documentary system (ISO 22716)

Results:

  • Formalization of processes
  • Implementation of a stock management system
  • Successful audit
  • 2 new customers in 6 months